Terms & Conditions

1. Introduction

Welcome to Digital Eye UK. By using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services

Digital Eye UK offers advanced security systems, including CCTV cameras, security cameras, and CCTV installation services. Our services are provided subject to these Terms and Conditions, and we reserve the right to modify or discontinue any aspect of the services at any time.

3. General Terms

  • Eligibility: To use our services, you must be at least 18 years old and capable of entering into a binding contract.
  • Account Responsibility: If you create an account with Digital Eye UK, you agree to provide accurate information and maintain the confidentiality of your account details. You are responsible for all activities that occur under your account.
  • Use of Website and Services: You agree not to misuse the website or services, including but not limited to any illegal activities, unauthorized access, or attempts to interfere with the normal operation of our services.

4. Pricing and Payment

  • Pricing: The prices for our services are clearly stated on our website. We reserve the right to modify prices without notice, but the price agreed upon at the time of purchase will remain unchanged.
  • Payment Terms: Payments for services must be made according to the instructions provided at checkout. We accept various payment methods as listed on our site. Full payment is required prior to the delivery of services unless otherwise agreed.

5. Installation Services

  • Service Delivery: Digital Eye UK will perform the installation of security systems at the agreed-upon time and location. We aim to complete installations promptly, but the timeline may vary depending on factors such as equipment availability and site conditions.
  • Client Responsibilities: The client is responsible for ensuring that the site for installation is ready and accessible, including providing access to the installation location. Any delays or additional costs caused by client-related issues may result in extra charges.

6. Warranty and Returns

  • Warranty: Our security systems come with a standard warranty period as specified on the product page. This warranty covers manufacturing defects but does not cover damage caused by misuse or external factors such as weather or tampering.
  • Returns: If you are unsatisfied with your purchase, please contact our customer service team within 14 days of receiving the product. Returns are subject to our Return Policy, and items must be in their original condition and packaging.

7. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

8. Limitation of Liability

Digital Eye UK shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services, including but not limited to any damage to property or data loss. Our liability for any direct damages shall be limited to the amount you paid for the specific service or product that caused the issue.

9. Intellectual Property

All content, images, logos, designs, and intellectual property on the Digital Eye UK website are owned by Digital Eye UK or licensed to us. You may not reproduce, distribute, or use any of our intellectual property without prior written permission.

10. Indemnity

You agree to indemnify and hold harmless Digital Eye UK, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the services, your violation of these Terms and Conditions, or your infringement of any rights of another party.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12. Modifications to Terms

Digital Eye UK reserves the right to update or modify these Terms and Conditions at any time. We will notify you of any significant changes, and continued use of our services after such changes implies your acceptance of the updated terms.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: info@digitaleyeuk.com
Phone: 020 7946 0345
Address: 10 Digital Eye Lane, London, W1K 5GZ, United Kingdom

Thank you for using Digital Eye UK!

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